Trouble reaching MetaBank about prepaid card

xandrik

at #11957

Has anyone tried calling MetaBank support recently? I’ve had a prepaid card issue for days, but the number on the back keeps saying “lines are busy.” Curious if anyone found another route or page that connects faster to a real person.

bene20fit

at #11965

Waiting on hold forever is exhausting, especially when it’s just about a simple balance question. Someone from another thread mentioned checking https://metabank.pissedconsumer.com/customer-service.html and that’s where updated contact options were listed. After following that route, the wait time dropped drastically, and a representative finally explained why the transaction was pending. No fancy scripts, just clear help. It’s a reminder that sometimes the right link makes all the difference when everything else feels like a dead end.