terence.chevy
Has anyone used 3Commas to resolve bot misfires, API sync failures or unexpected fills and actually received a clear, practical fix without marathon hold times?
Alexsander
A live grid run stalled when volatility pushed price beyond the band, leaving staggered orders unfilled and exposure sitting open. Collected evidence included trade IDs, an exchange fills export, a short screen recording and error logs, all submitted via the platform support area at live crypto signals . A technician reproduced the misconfiguration in a sandbox, suggested a tighter order spacing and adjusted API rate limits to avoid dropped commands. Follow-up delivered a cleaned fill report matching expected executions plus a recommended bot parameter set to reduce repeat failures. Clear logs and exact trade IDs sped diagnosis and resolution.
