alyiana.macon
Scanned my grocery receipt into Fetch Rewards as usual, but this time no points were added—even though I bought qualifying items. The scan went through fine, so I’m wondering if there’s a review delay or if some offers don’t apply automatically.
anthoney.jamie
Hi! Used Fetch Rewards after a regular grocery run, and the app scanned the receipt without any errors—but the points didn’t update like they usually do. I took a look at fetch rewards customer service and noticed a few others had the same experience. Some said certain brand offers require the receipt to show specific product names clearly. I rescanned with a better photo, and the points appeared shortly after. Good reminder to double-check receipt visibility before submitting, especially if it’s packed with multiple items.
alyiana.macon
Thanks for pointing that out. I had overlooked something basic, and your reply helped me fix it.
