cosmotonny
Hello! Scheduled a meter reading appointment with CenterPoint Energy because their estimates seemed off, but no confirmation was sent and my bill still shows estimated consumption. I used their site form to request a manual read, yet heard nothing back and the issue remains. Has anyone experienced that and actually had someone come to read the meter? I’d love to know which follow-up step worked for you.
whisper.trinaty
Hey there!
Earlier today, same problem: my bill was based on an outdated estimate, but actions via form produced silence. Instead, I called the CenterPoint Energy phone number https://centerpoint-energy.pissedconsumer.com/customer-service.html with the claim number and meter location reference in hand. Explaining that I’d already filled the online request helped the agent quickly access my file. They scheduled a technician visit within two days, and the new meter read arrived on the following billing cycle. Calling directly and mentioning the submitted request appeared to expedite dispatch—making the fix happen faster than waiting for online confirmation.
